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E-PORTAL: Grants Workcenter Personalizations Do Not Work When Accessing Via The Portal (Doc ID 2883378.1)

Last updated on JULY 19, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

Grants Workcenter Personalizations do not work when accessing via the Portal but it works when directly using the Finance PIA - 

The issue can be reproduced at will with the following steps:
1. Log into Financials 8.58 directly (no portal)
2. Navigate to Grants > Grants Workcenter via Navigator
3. Click on the Personalization (Click three dots next to Links and then Personalization). The personalization page comes up. This is correct.
4. Log into Financials 8.58 via the Portal
5. In the Portal: Financials > Grants > Grants Workcenter
6. Click on the Personalization (Click three dots next to Links and then Personalization). The personalization page comes up but this says a message "User Personalization has not been enabled for this pagelet. The system administrator has not enabled user personalizations for this pagelet")


Cause

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In this Document
Symptoms
Cause
Solution
References


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