My Oracle Support Banner

E-AS: After PeopleSoft Upgrade Unable to Log In to the Application - PSAPPSRV Restarts As Soon As We Attempt To Log In (Doc ID 2884126.1)

Last updated on JULY 27, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.


Upgraded to PeopleTools 8.59. Unable to log in to the application. The PSAPPSRV abruptly shuts down. In the PIA_servlets1.log.x file located under:


we could see that the web server lost connection to the application server domain:

 Nothing further gets logged in the APPSRV_mmdd.log file after that which indicates that the PSAPPSRV server crashed abruptly.





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.