My Oracle Support Banner

E-CLOUD: Cloud Manager 14 with PRP03- PUM Full Tier with ELK provisioning works only on 2.2 and higher OCI shapes (Doc ID 2884594.1)

Last updated on JULY 20, 2022

Applies to:

PeopleSoft Cloud Manager - Version 14 and later
Information in this document applies to any platform.


PUM Full Tier with ELK provisioning fails on 2.1 and lower OCI shapes on Cloud Manager (CM) 14 applied with PRP03


The following error can be seen in the logs section of the failed step when you go to Related Actions corresponding to the environment > Select Details > Provision Task Status > Create Logs




The issue can be reproduced at will with the following steps:

1. Log into CM 14 and click on the Environment tile.

2. Click on the Create Environment button.

3. Select the topology to create a fulltier environment with ES (Elastic Search).

4. Notice that the provisioning fails.





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.