EAP: Email Payment Advice Monitor Log does not Display Supplier (Doc ID 2884982.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Symptoms

Email Payment Advice Notification does not display all suppliers within the log file that do not have the Payment Advice Notification enabled within the Supplier Information maintenance page.

SETUP:

1st Supplier to be used:

• Enable Email Payment Advice = Select the Checkbox
• EmailID: Enter Email ID
• Payment Method Selection: Add row EFT / ACH

2nd Supplier to be used

• Enable Email Payment Advice= Select the Checkbox
• Email ID: Enter Email ID
• Payment Method Selection: Add row EFT / ACH

3rd Supplier to be used

• Enable Email Payment Advice= Do not select the Checkbox
• EmailID: Blank
• Payment Method Selection: Add row EFT / ACH

STEPS:

1. Create voucher for 1st Supplier
2. Create 2nd voucher for 2nd Supplier
3. Create 3rd voucher for 3rd Supplier
4. Create a Pay Cycle to process the three vouchers
5. Process Email Payment Advice

  - Warning alert is created accordingly to inform that a suppliers do not have the Email payment advice notification enabled as expected.

6. Update the settings of 1st Supplier

• Enable Email Payment Advice= Do not select the Checkbox
• EmailID: Blank
• Payment Method Selection: Blank
 
7. Save Supplier to ensure that changes are saved

8. Rerun Email Payment Advice
  - Warning Alert does not appear related to the Supplier where setup change was made so user is not able to identify which suppliers are not enabled with email payment advice

Cause

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