My Oracle Support Banner

Term Withdrawal Process Gives Error of Can not Drop Class, Grade Present (14640, 118) (Doc ID 2885977.1)

Last updated on MARCH 28, 2024

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.


When attempting to do a term withdrawal, the following error occurs.


The issue can be reproduced at will with the following steps:
1. Records and Enrollment > Term Processing > Withdrawal and Cancellation > Term Withdrawal Status
2. The Term Withdrawal identifies the Enrollment Request it generated to Drop a class –
3. When you retrieve the failed Enrollment Request using Records and Enrollment > Enroll Students > Block Enrollment > Block Enroll Merge, you find this error:
Can not Drop Class, Grade Present (14640, 118)
4. A swap done later will drop the class.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.