EAR 9.2: Dunning Letters Job Leaving Empty Temporary Folders
(Doc ID 2887654.1)
Last updated on OCTOBER 04, 2022
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
The Dunning Letters Job is leaving empty temporary folders. For example, in a sample UNIX environment, temporary folders are created in the /datafiles directory. After the process completes, the temporary folders should be deleted, but they are not.
STEPS
1. Run Dunning letter jobs (Navigation : Main Menu > Accounts Receivable > Customer Interactions > Dunning Letters > Extract Dunning Letter Info > Dunning Letters Parameters> Click Run)
2. Go to directory or folder where the attachments are getting saved such as /datafiles and you will notice empty folders are being created
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |