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E-IB: Loading the Gateway Connectors Errors Out, and the Application Server log Shows a "Java Exception Thrown: Java.lang.InternalError: Platform Encoding Not Initialized" Error on Solaris Platform on PT 8.59 (Doc ID 2888142.1)

Last updated on SEPTEMBER 21, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.


The site is on PeopleTools (PT) 8.59.xx, and their application server is on the Solaris Platform. Loading the Integration Broker (IB) Integration Gateway Connectors errors out, and the following error is shown in application server log.


The issue can be reproduced at will with the following steps:

1. Log into PIA, navigate to PeopleTools > Integration Broker > Configuration > Integration Gateways, and open the local gateway.

2. Enter the gateway URL, and load gateway connectors.

3. Open the application server log, and observe the error above.


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