EEX 9.2: When Email Approval Enabled At Approval Workflow For Expenses Peoplesoft Is Creating Alerts But Not Actionable Item
(Doc ID 2888231.1)
Last updated on AUGUST 12, 2022
Applies to:
PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When Email approval enabled at approval workflow, PeopleSoft is creating alerts for approval but not actionable item.
Steps:
1) Enable email approval for say Cash Advance.
Set Up Financials/Supply Chain > Product Related > Expenses > Management > Approval Setup > Map Approval Trans Definition
2) Create and submit a Cash Advance.
Employee Self-Service > Travel and Expenses > Cash Advances > Create/Modify
3) As approver, check the Alerts
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |