E-CLOUD: CM Application Cannot Be Accessed Online, OCI Instance Status Shows Warning Message "Recent Infrastructure Issue"
(Doc ID 2889061.1)
Last updated on AUGUST 12, 2022
Applies to:
PeopleSoft Cloud Manager - Version 13 and laterInformation in this document applies to any platform.
Symptoms
The CM (Cloud Manager) application cannot be accessed online through a browser.
When verified in OCI (Oracle Cloud Infrastructure) console, the instance status shows a warning message saying 'Recent Infrastructure Issue'.
STEPS
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The issue can be reproduced at will with the following steps:
1. Try accessing the CM instance application through a browser, unable to connect.
2. Check the CM instance status in OCI console.
3. Notice that there is a warning for the instance.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |