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E-CLOUD: CM Application Cannot Be Accessed Online, OCI Instance Status Shows Warning Message "Recent Infrastructure Issue" (Doc ID 2889061.1)

Last updated on AUGUST 12, 2022

Applies to:

PeopleSoft Cloud Manager - Version 13 and later
Information in this document applies to any platform.

Symptoms

The CM (Cloud Manager) application cannot be accessed online through a browser.

When verified in OCI (Oracle Cloud Infrastructure) console, the instance status shows a warning message saying 'Recent Infrastructure Issue'.






STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try accessing the CM instance application through a browser, unable to connect.
2. Check the CM instance status in OCI console.
3. Notice that there is a warning for the instance.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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