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Benefits Administration Event for Rehired Employee Incorrectly Shows Status of Prepared but No Plans Are Prepared for Election (Doc ID 2889645.1)

Last updated on AUGUST 18, 2022

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Benefits Administration Event for a rehired employee processes to Prepared Status but does not show any plans available for election.

Steps to reproduce the issue:

     1. Rehire a prior employee (Navigation: Workforce Administration > Job Information > Job Data).
     2. Run On-Demand Event Maintenance process (Navigation: Benefits > Manage Automated Enrollment > Events > On-Demand Event Maintenance).
     2. See the Status of Prepared and no plans available for selection.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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