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HCM 9.2: Enhanced the Guided Self Service Page to display the Correct Before and After Details on Guided Self Service Requests Page (Doc ID 2889800.1)

Last updated on AUGUST 15, 2022

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When an Administrator is reviewing a guided self-service transaction from the Approval History Details Page, the Before information is incorrectly displayed.

Steps to replicate the issue:

1. Manager Self Service Fluid Homepage > My Team Tile : Select a Direct Report
2. Initiate the following Guided Self Service transaction : Job and Personal Information > Request Reporting Change : for e.g. Change the Position from A to B
3. Navigate to Workforce Administration > Self Service Transactions > Guided Self Service Requests
Observe: Before Approval does not display the correct transaction information, however, it displays the After Approval Information.




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