My Oracle Support Banner

EGL9.2: 'Worklist' Link Added in GL Workcenter Result to Errors - 'You are not authorized for this page.' and 'Invalid worklist entry (124,311)...' (Doc ID 2890131.1)

Last updated on AUGUST 16, 2022

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In adding 'Worklist' link in GL WorkCenter, when clicked, returns an error.

Error message 1:

  'You are not authorized for this page.'

Error message 2:

  'Invalid worklist entry (124,311)
  Worklist entry referring to has a renamed or non existing BusinessProcess / Activity / Event / Worklist'

Steps to replicate:

1.  In Configure Pagelets page, open Configuration ID GL. Go to the Links tab.
2.  In Link List, add a new row with Link Type = Menu Item and select Root > Worklist >Worklist as the menu item.
3.  Save the page and click the Active Links Settings button.
4.  Open GL Workcenter from GL Workcenter tile. Click Personalization icon on the top right corner of the left panel and click Done to save.
5.  Click Worklist under the Links.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.