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EAP: Add/Update Supplier Page Times Out After Selecting Supplier for Changes (Doc ID 2891069.1)

Last updated on AUGUST 24, 2022

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Users are experiencing time out issues opening suppliers through Add/Update Suppliers with supplier auditing turned on through Set Controls-Supplier.

STEPS

1. Set Up Financials/Supply Chain Install Installation Options > Overall link > 
Financial Sanctions Options link > Validation Options - Procure to Pay = Enabled at Installation

2. Set Up Financials/Supply Chain > Product Related > Procurement Options > Suppliers > Supplier Audit Template
   a. Default box checked for TESTTMPL1
   b. Select same options as customer
   c. Save

3. Set Up Financials/Supply Chain > Product Related > Procurement Options > Suppliers > Set Controls-Supplier 
    a. Box checked for 'Workflow Approval Enabled?'
    B. Box checked for 'Supplier Audit', Template ID = TESTTMPL1

4. Suppliers > Supplier Information > Add/Update>  Add/Update Supplier > USA0000002 > page times out opening supplier

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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