EAP: Add/Update Supplier Page Times Out After Selecting Supplier for Changes
(Doc ID 2891069.1)
Last updated on APRIL 04, 2025
Applies to:
PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Users are experiencing time out issues opening suppliers through Add/Update Suppliers with supplier auditing turned on through Set Controls-Supplier.
STEPS
1. Set Up Financials/Supply Chain Install Installation Options > Overall link > Financial Sanctions Options link > Validation Options - Procure to Pay = Enabled at Installation
2. Set Up Financials/Supply Chain > Product Related > Procurement Options > Suppliers > Supplier Audit Template
a. Default box checked for TESTTMPL1
b. Select same options as customer
c. Save
3. Set Up Financials/Supply Chain > Product Related > Procurement Options > Suppliers > Set Controls-Supplier
a. Box checked for 'Workflow Approval Enabled?'
B. Box checked for 'Supplier Audit', Template ID = TESTTMPL1
4. Suppliers > Supplier Information > Add/Update> Add/Update Supplier > USA0000002 > page times out opening supplier
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |