When Making Credit Card Payments via the Cashier, Hosted Payment is Not Sending Transaction Type 92 (Authorization) to the Payment Provider. (Doc ID 2891978.1)

Last updated on JANUARY 26, 2024

Applies to:

Symptoms

After applying the PeopleTools POC as documented in E-PIA: Chrome Blocks Cookie Without SameSite Attribute (Doc ID 2653011.1), credit card payments initiated from the Cashier's Office are no longer sending Transaction Type 92 to the Payment Provider.  The credit card payment uses Hosted Payment Framework and a Custom Adapter was developed.  When the credit card transaction is initiated, the cashier is transferred to the Payment Provider site to update the credit card payment information and return back to the Cashiering page in PIA.  The Cashier is then presented with the Authorization button.  When the Authorization button is executed, the payment response is returned as 'successful', however, the payment is not recorded at the Payment Provider. 

When working with the Payment Provider, it was found that transaction 91 - request payment is being sent but transaction 92 - authorize the payment is not.

The issue can be reproduced at will with the following steps:

1. Navigate to Student Financials --> Cashiering --> Post Student Payment.
2. Update the search page using the Business Unit, Cashier's Office and ID for the student. Note the Receipt Number field will default to 999999999999
3. Click Add.
4. Once in the page, update the Target field, payment amount and term.
5. Update the Tender Detail to use Credit Card. The amount should default to the value updated on step 4.
6. Click on the Create Receipt button.
7. The page will transfer to the Payment Provider website.
8. Update the Payment Information.  Once the payment information is updated, click the Continue button.
9. The page will return back to the "Post Student Payment" page in Campus Solutions.
10. Click on the Authorize Payment button.
11. This will initiate the 92 transaction to the payment provider and a response will update with the transaction status.
    
    
    

Changes

 POC from PeopleTools BUG 31721304 - UNABLE TO MAKE CREDIT CARD PAYMENTS USING CHROME: SAMESITE ERRORS was applied.

Cause

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