My Oracle Support Banner

Fluid Make A Payment Activity Guide Displays Country And Address Fields On Several Steps After Applying PUM 26 (Doc ID 2892476.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The Make A Payment Activity Guide is showing extraneous Address and Country fields, a hyperlink to Change Country, and an Edit Address box on several steps of the activity guide.  The address and country fields should not be displayed during the Make A Payment process.

A trace file of the Make A Payment process shows the following error:

 
The issue can be reproduced at will with the following steps:

  1. Sign in as a student to the environment where PUM 26 has been applied;
  2. Click the Financial Tile;
  3. Select Make a Payment;
  4. Step 1 of the Activity Guide shows the extraneous fields.


Changes

This issue occurs after applying Campus Solutions 9.2 PUM 26.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.