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EAR 9.2: The Maintenance Worksheet for Credit Write-Offs Doesn’t Show Any Line Details on the Approval Page (Doc ID 2894893.1)

Last updated on SEPTEMBER 12, 2022

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The maintenance worksheet for credit Write-offs doesn’t show any line details on the approval page
 

Replication Steps:
-----------------------
1. Set up ARMAINTWRITEOFF with criteria for WS_TOTAL_WO greater than -100 (Enterprise component - Approvals - Approvals - Approval process setup).
2. Create a maintenance worksheet and use WOC to write off credit items. ( Receivable - Receivable maintenance - Maintenance worksheet).
3. Submit for approval.
4. Log in as Approver and goto the maintenance write-off fluid tile.
5. Click on credit write-off, notice no line detail present. Click on write off for positive item, line details present.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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