EAR 9.2: The Maintenance Worksheet for Credit Write-Offs Doesn’t Show Any Line Details on the Approval Page
(Doc ID 2894893.1)
Last updated on SEPTEMBER 22, 2023
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
The maintenance worksheet for credit Write-offs doesn’t show any line details on the approval page
Replication Steps:
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1. Set up ARMAINTWRITEOFF with criteria for WS_TOTAL_WO greater than -100 (Enterprise component - Approvals - Approvals - Approval process setup).
2. Create a maintenance worksheet and use WOC to write off credit items. ( Receivable - Receivable maintenance - Maintenance worksheet).
3. Submit for approval.
4. Log in as Approver and goto the maintenance write-off fluid tile.
5. Click on credit write-off, notice no line detail present. Click on write off for positive item, line details present.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |