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ELM 9.2: After Upgrade to PUM Image #22, Performance Issue Loading the Administer Class Roster Page for Classes with a Large Volume of Enrollments. (Doc ID 2895905.1)

Last updated on JUNE 07, 2024

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After upgrade to ELM 9.2 PUM #22,  Performance issue loading the Administer Class Roster Page for Classes with a large volume of enrollments. 

 

Error Message:

Invalid row number 1 for class Rowset method GetRow. LM_INSTRUCTOR_FL.ClassRoster.OnExecute Name:updateCompRoster PCPC:27803 Statement:323 Called from:LM_INST_ACT_L_FL.GBL.LM_INST_WRK.LM_SAVE_BTN.FieldChange



The issue can be reproduced at will with the following steps:

  1. Log in as an Learning Administrator 
  2. Navigate to Talent Administrator Tile >Enterprise Learning Tile > click Learner Task link from left navigation > Administer Class Roster link from left navigation
  3. <search/select> Class that has over 1,000 Learners enrolled and click > icon for the class and notice that page takes a long time to load. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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