My Oracle Support Banner

E-KB: Unable to Load Any Dashboard Due to Instant Timeout -- Exception caught in security plugin for request /.kibana/_doc/config:7.10.0 , OrclAuthPluginException[Authentication time out. Slow response from search server. Try reloading the page] (Doc ID 2895910.1)

Last updated on SEPTEMBER 14, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

Unable to load any dashboard as it seems to timeout instantly. It displays a blank page instead. When this happens we see the following timeout error the kibana.log located at:

<KIBANA_HOME>\logs\kibana.log:

 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.