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E-CLOUD: Cloud Manager14 Self-Update Process Failed with Error "Exception Thrown While Creating Pum Source !Exception environment is not in running state please retry after it is running !" (Doc ID 2896195.1)

Last updated on SEPTEMBER 14, 2022

Applies to:

PeopleSoft Cloud Manager - Version 14 and later
Information in this document applies to any platform.

Symptoms

Cloud Manager 14 Update failed with error while Deploy PUM Source environment. Manage update page shows below is the error message.


The issue can be reproduced at will with the following steps:

1. Log into Cloud Manager.
2. Navigate to Cloud Manager Settings > Manage Updates.
3. Click on Apply button to begin the self-update process.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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