Remote Worker Request For Secondary Job Routes To Primary Job Supervisor.
(Doc ID 2896360.1)
Last updated on JULY 21, 2023
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When submitting a remote worker request from a secondary job the approval process routes to the incorrect supervisor of the primary job:
Steps to reproduce the issue:
- Login to PeopleSoft HCM
- Identify an Employee with a Primary and Secondary job:
EmplID: 001 EmplRcd 0 primary job reports to position incumbent A
EmplID: 001 EmplRcd 1 secondary job reports to position incumbent B - Submit remote worker request for secondary job.
- Approval routes to Incumbent A when it is expected to route to incumbent B.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |