Financial Aid Items Loaded Via External File Load Process Are Not Being Posted If They Have Negative Values
(Doc ID 2896465.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise CS Student Financials - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
The External File Load is used to import data into a Group Post from a third party Financial Aid application. Transactions contain a negative amount when when a previously posted Financial Aid item type needs to have the amount adjusted downward.. After running Group Post for a Group containing negative amounts, no error message is displayed. Instead, the group lines with negative values are not posted to the student account and the "Mark as Deleted" box is displayed in the Group Post.
The issue can be reproduced at will with the following steps:
- Navigate to Student Financials > Charges and Payments > Group Processing > External Files
- Query a Run Control
- Load the external data file containing Financial Aid transactions with a negative amount
- Navigate to Student Financials > Charges and Payments > Group Processing > Post Transactions
- Query a Run Control
- Using the Group ID created in Step 3 Post the new Group
- The negative transactions are not posted and on the Group Line Entry page the Mark for Delete button is enabled. No error or message is returned
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |