E-BI/GL/EBI: Browser Test Returns "Invalid portal name Portal in request", xmllink Journal Import Returns "Requested service not found", and Old Billing Interface Upload Returns "Login was not successful..." Errors on PT 8.58.20+, PT 8.59.11+, and PT 8.6x
(Doc ID 2898070.1)
Last updated on OCTOBER 01, 2024
Applies to:
PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.
Symptoms
After migrating to PeopleTools (PT) 8.6x, PT 8.59.11+, or PT 8.58.20+, Excel uploads going through xmllink fail.
The Excel Billing Interface upload returns Error 1 below, while performing the Excel Journal Import through
xmllink (e.g. using JRNL1.xls/.xlsm spreadsheet) returns the second error (Error 2) below.
Error 3 below is seen when performing the xmllink "browser test" (http(s)://<PIA_web_server>:<port>/xmllink/<ps_site_name>/).
Error 4 occurred when a custom integration was used.
A third party sent journals via an Http Post through xmllink, and included the user credentials in the URL.
Errors
Steps to reproduce:
1. Apply the PT 8.58.20 (or PT 8.59.11+ if on PT 8.59) or a later patch, or upgrade to PT 8.6x.
2. Open the Excel upload spreadsheet being used.
3. Enter the connection information, add test data, and upload.
3. Observe one of the sets of errors shown above.
Changes
Upgraded to PT 8.6x.
In the case of PT 8.59 environments, the PT 8.59.11 or a later patch was applied.
In the case of PT 8.58 environments, the PT 8.58.20 or a later patch was applied.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |