E-PIA: Run Control Delete Tile, Clicking The Add Button gives Error "Activity Guide Template ID is invalid. "Please Check the template id or contact your Portal Administrator." (Doc ID 2900514.1)

Last updated on MAY 17, 2023

Applies to:

Symptoms

When attempting to add a process in the 'Run Control Delete' Tile that is available for FSCM and HCM, the following error occurs.

The issue can be reproduced at will with the following steps:

1. Log into PIA.
2. Personalize homepage and add 'Run Control Delete' Tile
3. Click on the Tile 'Run Control Delete'.
4. Attempt to add a process by clicking on the plus (+) key.
5. Experience error.

Cause

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