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ELM 9.2: After Learner Completion of SCORM 1.2 Content from Firefox {Mozilla) browser, Not Updating the Completion Status and Score in ELM Application. (Doc ID 2902369.1)

Last updated on OCTOBER 18, 2022

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When Learner launches SCORM 1.2 Content from Firefox {Mozilla) browser and completes the content with a passing score, the completion status and score not updated to the ELM Application.

The issue can be reproduced at will with the following steps:

1)  Learner logs in using Firefox browser
2)  Enrolls in a class and launches the course, notice the class opens in a second window.
3)  After completion of content with a passing score, Learner exits course window. 
4)  Learner returns to the first window it had opened.
5)  Learner clicks on Exit button and then clicks OK button.
6) After Learner exits successfully, notice the passing status and progress does not update to completed and passed.




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