'Java Exception: message not found: finding class %2 (2,725)' Error Shows on Correct 2023-2024 ISIR Records Pages After Clicking 'Calc EFC' or in AE_SFA_NAC_PDRM .Stdout File After Running Mass EFC Calculation (Doc ID 2902981.1)

Last updated on FEBRUARY 27, 2024

Applies to:

Symptoms

When attempting to invoke the Java-based FM EFC Calculator - either on-line by clicking the 'Calc EFC' button on any of page of the Correct 2023-2024 ISIR Records component, or in batch by running the Mass EFC Calculation process - the following error occurs for all records processed:

The error displays on the page when invoking the on-line calculation, or in the Application Engine SFA_NAC_PDRM .stdout file after running Mass EFC Calculation process. The error with the Mass process does not prevent the process itself from running to completion in a 'success' status, however the error will occur and be displayed each time the EFC is calculated for an individual record within the process flow.

The issue can be reproduced at will with the following steps:

1. Navigate to Financial Aid > Federal Application Data > Correct 2023-2024 ISIR records, for any student.
2. If the component shows only the initial loaded ISIR (row 1 of 1), add a row and change one of the fields such as AGI.
3. Click 'Calc EFC' button and note the error that displays on the page.

Changes

The issue was originally reported to occur after applying the fixes in the 2023-2024 AID YEAR UPDATES FOR ISIR, originally delivered in Peoplesoft Release Patchset (PRP) Patch 33234548 and then CS 9.2 PUM Image 27.

The issue now is also reported to occur after the fixes delivered in Patch 35043037 - 2024-2025 ISIR UPDATE: FAFSA SIMPLIFICATION.

Cause

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