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On Employee Self Service, After Selecting an Enrollment in a 1x Plan Type, the Following Error Is Received: First operand of . is NULL, so cannot access member OPTION_TYPE. (Doc ID 2903991.1)

Last updated on NOVEMBER 02, 2022

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

From the Fluid Benefit Enrollment Summary, after an employee selects a 1x plan tile and makes an election, they receive the following:

ERROR
-----------------------
First operand of . is NULL, so cannot access member OPTION_TYPE.
BNE_OPEN_ENROLL_FL.Page.SubPage.PrimaryCareProvider.OnExecute Name:PrepareToSave PCPC:31696 Statement:426
Called from:BNE_OPEN_ENROLL_FL.Controller.XPlanController.Plan1XController.OnExecute Name:StoreXData Statement:106
Called from:BNE_OPEN_ENROLL_FL.Controller.BasePlanController.OnExecute Name:Done Statement:25
Called from:BNE_PLAN_1X_FL.GBL.BNE_PLAN_X_WRK.SAVE_PB.FieldChange Statement:1
The first operand of the dot operator is the NULL value, indicating the lack of any object value. As a consequence, the given method or property cannot be used.

 

Steps to reproduce the issue:

1. Login as an employee and go to the Open Enrollment Tile (Navigation: Employee Self Service homepage> Open Enrollment Tile).
2. From the Enrollment Summary page, select a Plan Type 1x tile and make an election. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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