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E-IB: Outbound Messages are Stuck in a New Status, and the Application Server Log shows "Tuxedo Cannot Find The Service PSPUBDSP_dflt" Error (Doc ID 2906968.1)

Last updated on MARCH 07, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.


Outbound messages are stuck in New status.

The following errors are observed in the application server log.



The issue can be replicated with the following steps:

1. Publish IB messages. 

2. Navigate to PeopleTools > Integration Broker >Service Operation Monitor > Monitoring > Asynchronous Service Operation

3. Observe messages are stuck in New.


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