Cursor Spins When Submit Enrollment Button is Selected on Benefits Enrollment for Only One Employee (Doc ID 2908109.1)

Last updated on NOVEMBER 09, 2022

Applies to:

Symptoms

For only one employee, when the Submit Enrollment button is clicked on the Benefits Enrollment page, the cursor simply spins.

Steps to reproduce the issue:

     1. Employee navigates to Employee Self Service homepage > Open Enrollment tile > Benefits Enrollment step.
     2. Employee makes changes or reviews Benefits as desired.
     3. Employee clicks Submit Enrollment button.
     4. Cursor spins and nothing else happens.

Cause

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