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Cursor Spins When Submit Enrollment Button is Selected on Benefits Enrollment for Only One Employee (Doc ID 2908109.1)

Last updated on NOVEMBER 09, 2022

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


For only one employee, when the Submit Enrollment button is clicked on the Benefits Enrollment page, the cursor simply spins.

Steps to reproduce the issue:

     1. Employee navigates to Employee Self Service homepage > Open Enrollment tile > Benefits Enrollment step.
     2. Employee makes changes or reviews Benefits as desired.
     3. Employee clicks Submit Enrollment button.
     4. Cursor spins and nothing else happens.


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