EAP: Manual Payment Worksheet Pulling in Additional Bank Accounts and Payment Methods Than What's Been Specified (Doc ID 2911046.1)

Last updated on DECEMBER 13, 2022

Applies to:

Symptoms

When adding a Manual Payment through Create Manual Payments, a specific Bank Account and Payment Method are specified. However, when viewing the list of vouchers available to select, the page is bringing in additional Bank Accounts and Payment Methods in addition to what's specified. This allows users to select other vouchers in error.

STEPS
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1. Accounts Payable > Vouchers > Add/Update > Regular Entry > Add Voucher = M1 > BU = US001 > Payments tab > Bank = USBNK, Account = CHCK, Method = WIR

2. Accounts Payable > Vouchers > Add/Update > Regular Entry > Add Voucher = M1 > BU = US003 > Payments tab > Bank = USBNK, Account = SYS, Method = WIR

3. Accounts Payable > Payments > Manual Payment and Prepayment > Create Manual Payment
    Bank SetID = SHARE
    Bank Code = USBNK
    Bank Account = SYS
    Payment Method = WIR
    Click Add

4. On Manual Pay Section enter Remit SetID, Remit Supplier, Payment Currency > click Build Worksheet 

5. Click on the Apply Voucher tab to see available vouchers

6. Different Bank Accounts and Payment Methods are pulled in even though a specific Bank Account and Payment Method are specified when adding a Manual Payment Request. Note, there are 102 vouchers in the scroll.

Changes

Cause

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