My Oracle Support Banner

ETL9.2: Web Clock Time Is Being Displayed As NAN: NAN: NAN, Following UK Daylight Savings Time Change (Doc ID 2912242.1)

Last updated on JUNE 08, 2023

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When the user navigates to "Report Time" page in fluid, the o'clock shown on that page does not displaying time. It's displaying "NaN" instead of the actual time. Noticing this after daylight saving in UK and if an employee’s time zone is GMT.

The issue can be reproduced at will with the following steps:

1. Time and Labor > Enroll Time Reporter > Maintain Time Reporter Data

Assign the employee to GMT time zone

2. Set Up HCM > Product Related > Time and Labor > Time Reporting > Time Reporting Template > Time Reporting

Time options are disabled on the Punch template Template

3. Login as an employee and navigates to Time tile> Report Time

Result: Webclock displayed time as "Nan : NaN" (not a valid numeric value to display)




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.