E-CLOUD: COBOL license and version are lost after upgrading PeopleSoft Cloud Manager
(Doc ID 2912508.1)
Last updated on JANUARY 17, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.59 to 8.60 [Release 8.4]PeopleSoft Cloud Manager - Version 13 to 14 [Release 8.4]
Information in this document applies to any platform.
Symptoms
1. In Cloud Manager image 13 or lower, provision a PeopleSoft environment with COBOL.
2. Use the automatic self-update feature to upgrade the Cloud Manager instance to version 14 or higher.
3. In the upgraded Cloud Manager, click Settings.
On the Cloud Manager Settings page under Visual Cobol License, notice that the version and license details are missing.
4. Open the details for the provisioned environment.
On the Apply PeopleTools Patch page or Upgrade PeopleTools page, the current COBOL version is missing.
Cause
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In this Document
Symptoms |
Cause |
Solution |