E-EO/CHATBOT: After Setting up Global Chatbot, Error "PS Error Occured" And "Fetching array element 1: index is not in range 1 to 0. (180,252)" Shows Up in Gateway errorLog.html (Doc ID 2913231.1)

Last updated on DECEMBER 07, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

On : 8.59 version, Chatbots

When attempting to setup and enable global chatbot for benefit widget,
the following error occurs.

ERROR
-----------------------

Changes

Cause

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In this Document

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E-EO/CHATBOT: After Setting up Global Chatbot, Error "PS Error Occured" And "Fetching array element 1: index is not in range 1 to 0. (180,252)" Shows Up in Gateway errorLog.html (Doc ID 2913231.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!