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Reversing Organization Third Party Contract Charges With Charge Reversal Causes Third Party Credit to Remain on Student Accounts (Doc ID 2913579.1)

Last updated on NOVEMBER 23, 2024

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Goal

A third party contract was set up and students were attached to the contract. It was then determined the contract was set up in error. A user attempted to resolve the setup error by reversing the charges on the sponsor account. This has corrupted the third party contract relationship and the third party credit remains on the student accounts. What is the recommended approach to fix this issue?
 

Solution

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Goal
Solution


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