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Receiving A "No Special Consent Required To Drop From Class, Drop Not Processed. (14640, 217)". (Doc ID 2913636.1)

Last updated on JANUARY 13, 2023

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.


When attempting to drop or swap  a student using the enrollment or quick enroll page the following error occurs.

“No Special Consent Required to Drop from Class, Drop Not Processed. (14640, 217

The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment -> Enroll Student -> Enrollment (or quick enroll)
2. Query student you wish to drop or swap from a class
3. Enter data for the class to drop or swap
4. Submit request
5. Note error


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