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Attempt to Prepare a Benefits Administration Event Fails With Error 000005 - The deduction code displayed below was not found in the deduction table. (Doc ID 2914275.1)

Last updated on DECEMBER 08, 2022

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to prepare a new Benefits Administration event, the following error occurs:

ERROR
-----------------------
000005 The deduction code displayed below was not found in the deduction table.


Steps to reproduce the issue:

     1. Prepare an event using On-Demand Event Maintenance (Navigation: Benefits > Manage Automated Enrollment > Events > On-Demand Event Maintenance).
     2. The error displays online.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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