EEX 9.2: Fluid Expense Report Line Per Diem Amount Gets Blanked Out When Saving if Not First Transaction Line (Doc ID 2914690.1)

Last updated on DECEMBER 11, 2022

Applies to:

Symptoms

A problem has been detected at the Fluid Expense Report creation level, where Expense Report Line Amount and Distribution Line Amount fields get blanked out, and reset back to 0.00, from the defaulted value coming from the Per Diem Amount Table, when saving the Expense Report, and the Per Diem Line is not the first one.

REPLICATION STEPS:

    1.- Log into the FSCM Online Application as User ID VP1
    2.- Navigate to: Set Up Financials/Supply Chain > Product Related > Expenses > Purchase > Expense Type
    3.- Open existing Expense Type MIE under Set ID SHARE
    4.- Ensure the below settings are defined at the Expense Types 1 tab:
             a) Required Field Location = Y
             b) Expense Type Edit = Per Diem
             c) Rate Retrieval Table = Per Diem Table
    5.- Navigate to: Set Up Financials/Supply Chain > Product Related > Expenses > Location > Define Per Diem Ranges
    6.- Open the Range ID DAYS, and define the below row:
             a) Country = USA , From Value = 0 , To Value = 999 , From Value = 0 , To Value = 0 , From Value = 0 , To Value = 0 , From Value = 0 , To Value = 0
    7.- Navigate to: Set Up Financials/Supply Chain > Product Related > Expenses > Location > Define Per Diem Amounts
    8.- Create a new Per Diem configuration for the below combination of criteria:
             a) Set ID = SHARE
             b) Expense Type = MIE
             c) Country Code = USA
             d) Currency Code = USD
             e) Range ID = DAYS
             f) Range Category = LOCAL
             g) Location = NWYK
             h) Active Amount - Active 0 to 999 = 50.00 USD
    9.- Navigate to: Travel and Expenses > Manage Employee Information > Update Employee Detail
    10.- Open delivered Employee ID KU0021
    11.- At the Organizational Data tab, ensure the below settings:
             a) Per Diem Amount Type = Active Amounts
             b) GL Unit = US001
             c) Department = 11000
             d) Supervisor ID = KU0005
    12.- Go to the User Defaults tab, ensure the below settings:
             a) Per Diem Range = 0-999 Days
             b) Billing Type = Internal
             c) Payment Type = CSH
    11.- Navigate to: Travel and Expenses > Manage Expenses Security > Authorize Expense Users
    12.- Open Employee ID KU0021, and add Authorized User ID EXA1 with 'Edit & Submit' authorization level
    13.- Log into the FSCM Online Application as User ID VP1
    14.- Go to the Employee Self Service Fluid Homepage
    15.- Click on the Expenses Tile
    16.- Click on the Create Expense Report Tile
    17.- Define the Expense Report Header details, including Default Location NWYK
    18.- Select the option of 'Add Expense Lines' on the Expense Report Action drop-down list
    19.- At the Expense Entry page, fill in one first Transaction Line with Expense Type SUPPLY, with all needed details
    20.- Save the transaction
    21.- Add a second Transaction Line, with the below details:
             a) Expense Date = 10/26/2022
             b) Expense Type = MIE (Meals and Incidental Expenses)
             c) Description = Test
             d) Payment Type = Cash
             e) Amount = 50.00 USD               ===> Defaulted straight from Per Diem Table!
             f) Range Category = LOCAL
             g) Location = NWYK
             h) Per Diem Range = 0 - 999 Days
    22.- Save the changes
    23.- The Expense Report Line is being flagged in Error due to a blank amount (Expense Report Total Amount, Line Amount, and Distribution Line Amount are affected)

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ERROR MESSAGE:

Changes

Cause

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