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JAVASCRIPT ERROR IN FLUID SELF SERVICE ON MILESTONES WITH HIDDEN COMMENTS (Doc ID 2915699.1)

Last updated on JULY 03, 2023

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to view the details on a milestone in Fluid Student Self service, the following error occurs:

 Custom javascript error document.getElementById(…) is null

The issue can be reproduced at will with the following steps:

1. Log in as an Administrator to  Student Records > Enroll Students> Student Milestones and assign a milestone, populate a comment, and check the box to hide the comment in self-service.

2. Log in as a student in Fluid, click on the Student Records tile, and select Milestones from the menu options on the left.

3. Drill down to review the milestone by clicking the arrow on the far right.

4. See pop-up error: 'Custom javascript error document.getElementById(…) is null'

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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