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E-KB: Unable To Access Kibana From PIA and the Error Seen in the Gateway Log Files Is “Unable To Find a Routing Corresponding to the Incoming Request Message.” (Doc ID 2915855.1)

Last updated on JANUARY 09, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.


When attempting to open Kibana from PIA, following error is noticed on the screen:

1. Login to PIA.
2. Navigate to Reporting Tools -> Kibana to replicate the issue. 


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