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E-KB: 'Internal Server Error' Seen on U.S. Payroll Trends Analytics Visualization (On & off Cycle Calendars) (Doc ID 2916012.1)

Last updated on DECEMBER 22, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.


When you select and access the Visualization (Payroll Trends On & Off Cycle Cal-US), the error below is displayed in the browser. This is on Elasticsearch/Kibana 7.10_07.



To note the configuration, it has SSL, which is configured in PeopleSoft, Kibana, and Elasticserach. No load balancer in the environment.

Elasticsearch works fine; Other visualizations on this dashboard are not displaying this error; Also using other Kibana visualizations (delivered and custom), and none of them are displaying this error.

The index behind this visualization is: hc_hpy_oper_cal_us







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