PO Reopen Process Does Not Restore The Value Back to Close For Already Closed PO Lines (Doc ID 2917702.1)

Last updated on MAY 23, 2024

Applies to:

Symptoms

PO reopen process does not restore the value back to Close for already closed PO lines

When a PO is reopened, the cancel status for a PO line is updated back to the value at the time of PO close. Which means if a PO has 2 lines one in 'Closed' status and the other in 'Approved' status, PO Header status is 'Dispatched'. When this PO closed all the lines are closed and the PO header status goes to 'Complete'.
Now, if the same PO is reopened, the values of PO lines should be opened as 'Closed' for line 1 and 'Approved' for line 2. Because when this PO was closed line 1 was already closed. But that is not the case, the value of line 1 is also reverted back to 'approved'.
Like if a line is 'cancelled 'status before closing it is always restored back to cancel when a PO is 'opened'. Same should happen with a line which is already in closed status when a PO is closed and should be reverted back to 'Close 'when a PO is opened.

The issue can be reproduced at will with the following steps:

1. Create PO with 4 lines. Approve and Budget check. Go to: Menu > Purchasing > Purchase Order > Add/Update PO
2. Close line 2 using Buyer Workbench. Go to: Menu > Purchasing > Purchase Order > Buyer Workbench
3. Budget check PO
4. Run PORECON process. Menu > Purchasing > Purchase Order > Reconcile Pos > Close Purchase Orders
5. Budget check PO. Go to: Menu > Purchasing > Purchase Order > Budget Check Purchase Order
6. Reopen PO. Menu > Purchasing > Purchase Order > Reconcile Pos > Reopen POs
7. PO line 2 reopened and should not

Changes

Cause

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