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The Override Option in User Profile Setup Page is Not Working For External Users. (Doc ID 2918205.1)

Last updated on DECEMBER 28, 2022

Applies to:

PeopleSoft Enterprise SCM eSupplier Connection - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The override option in user profile setup page is not working for external users.


The issue can be reproduced at will with the following steps:
1. In Supplier Request options page for external users define Request Supplier Change Template as CHANGE,then click on     Overridden by User Profile and
   define  Request Supplier Change Template as CHANGE_ALL for one userid.
   Navigation: Set Up Financials/Supply Chain > Product Related > Procurement Options > Suppliers > Supplier Request System Setup
2. Log into Supplier portal with the userid for which over ride user profile template is defined .
3. Go to Maintain Supplier Information>Supplier Change Request>Initiate Supplier Change,Notice that supplier request template defined in over ride user
   profile does not show up.instead default external user template shows up.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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