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EAP: Payment Dispatch, AE_PMT_DISP_BT, Does Not Complete with 2000+ Single Payment Vouchers (Doc ID 2918362.1)

Last updated on DECEMBER 28, 2022

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Payment Dispatch, AE_PMT_DISP_BT, does not complete because the Email Remit Advises are not generated when there are 2000+ Single Payment Vouchers in the batch. However, the .TXT Payment and XML files are created successfully. The process will complete successfully when there are less than 2000 Single Payment Vouchers.

Payment Method = ACH, Form ID = EFT2, Settle By Financial Gateway, Layout = CTX. The Single Payment Vouchers do not have email addresses so generating an Email Remit Advise is not necessary but AE_PMT_DISP_BT goes through the code to generate the Email Remit Advise.

 

ERROR seen in DSTAGNT_1221.LOG

=================================Error===============================

Unable to post report/log file for Process Instance: 5923257, Report Id: 3936482
Process Name: PMT_DISP_BT, Type: Application Engine
Description: PMT_DISP_BT
Directory: E:\xxx\pscfg\xxxxxxxx\appserv\prcs\xxxxxxxxx\log_output\AE_PMT_DISP_BT_5923257

=====================================================================

Number of new entries to process: 1
Number of new entries to process: 1

Process Instance: 5923257/Report Id: 3936482/Descr: PMT_DISP_BT from directory: 
E:\xxx\pscfg\xxxxxxxx\appserv\prcs\xxxxxxxxx\log_output\AE_PMT_DISP_BT_5923257
Process Instance: 5923257/Report Id: 3936482/Descr: PMT_DISP_BT from directory:
E:\xxx\pscfg\xxxxxxxx\appserv\prcs\xxxxxxxxx\log_output\AE_PMT_DISP_BT_5923257

Java exception thrown: java.io.IOException: Error reading from server
Java exception thrown: java.io.IOException: Error reading from server

HTTP transfer error
Post Report Elapsed Time: 359.7240

=================================Error===============================

HTTP transfer error.
Post Report Elapsed Time: 359.4960
Unable to post report/log file for Process Instance: 5923257, Report Id: 3936482


MESSAGE LOG
--------------------------
Process Request shows status of 'INITIATED' or 'PROCESSING' but no longer running
HTTP Status Code is: 902 (63,72)
PSNT2 failed to post files to the report repository. Server scheduled to try again on 2022-11-01-22.51.38.932099
 

STEPS
-----------------------

1. There is a mixture of Regular and Single Pay Voucher Styles processing through Payment Dispatch, all using ACH Payment Method, and majority are Single Pay Voucher Styles (2000+ SP Vouchers)

2. Banking > Bank Accounts > External Accounts > USBNK / CHCK External Account used for all vouchers added > ACH Payment Method, Form ID = EFT2, Settle By Financial Gateway, Layout = CTX

3. Accounts Payable > Vouchers > Add/Update > Regular Entry > Add Single Pay Voucher Style > populate all required pages - Summary, Invoice Information, Payments, and Single Payment Supplier tabs > from the Single Payment Supplier page, info for Supplier Bank and Supplier Bank Address links and do not provide an Email Address

4. Accounts Payable > Vouchers > Add/Update > Regular Entry > Add Regular Voucher Style > populate all required info for Invoice Information and Payments pages

5. Pay vouchers > Accounts Payable > Payments > Pay Cycle Processing > Payment Selection Criteria > Pay Cycle Manager > process Payment Selection & Creation > Payments Selected

6. Still on Pay Cycle Manager page, click Process button for Financial Gateway Electronic Payments

7. Financial Gateway > Process Payments > Schedule Payment Dispatch

8. Message Log: Process Request shows status of 'INITIATED' or 'PROCESSING' but no longer running



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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