Print Delivery Receipt is Changing Receipt Status in Add/update Receipts Page (Doc ID 2918661.1)

Last updated on JANUARY 04, 2023

Applies to:

Symptoms

When running the Print Delivery Report from within the Add/Update receipt page, the warning message (10300, 56) which indicates to populate the Serial ID is missing. The message should be triggered as the Receipt Status is updated to Open and the receipt was saved without entering a Serial ID. User can also simply run the (Print Delivery Report) for the open receipt and note that the system will not generate the warning message. The issue happens for PO Receipts that have Description Items that are linked to an Asset BU and have the Capitalize flag selected.

Steps to Reproduce the Issue:
1. Create PO and Dispatch (Purchasing-->Purchase Orders-->Add/Update POs)
   Enter values for: Item Description, Quantity, Price
   Amount Only = N
   Receiving Required = Y
   AM Unit = US001
   Capitalize = Y
2. Save and Dispatch the PO.
3. Receive the PO  (Purchasing-->Receipts--> Add/Update Receipts)
   Interface Receipt = N
   Serial = Y
   Click on the AM Status link. The status is Pending
   Enter Tag Number and Serial ID for each line
4. Save the Receipt
   Receipt Status is Fully Received (Page RECV_WPO, RECV_HDR.RECV_STATUS)
5. Exit the Receipt Page
6. Add/Update Receipt search for the receipt we just created and make sure the Interface Receipt = N
   Click on the AM Status link. The status is Pending
   Remove the serial ID in the 1st line, click OK.
7. Save the receipt and the system returns the error message

8. Click OK. The Receipt Status is updated to Open.
9. Assign another Serial number and click OK. Note that the Receipt Status remains Open.
10. Click Save.
    Note that the Receipt Status is now Fully Received. (This is the status that is expected)

Yet, if you remove the Serial ID as in step 6 above and select Print Delivery Report instead of clicking on Save, the system does not give the mentioned error, but does change the Receipt Status to Open.

Changes

Cause

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