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The Resource Link Is Missing on the Benefits Summary Page for Employees Who Were Previously a Contingent Worker. (Doc ID 2919252.1)

Last updated on JANUARY 06, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an employee who was a contingent worker, accesses the Benefits Summary page to review benefit enrollments, the Resource Link is not displayed.


The issue can be reproduced at will with the following steps:
1. Log in as an employee who previously was a contingent worker.
2. Navigate to the Benefits Summary page from Employee Self Service > Benefits Details.

Note that the Resource Link does not display.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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