FLUID Profile Tile Addresses Page Shows First Country Alphabetically in the Country table, Instead of the Correct Country for the Address (Doc ID 2919323.1)

Last updated on MARCH 10, 2023

Applies to:

Symptoms

When the country field in the address is set to 'Include in Display' and 'Use Description' in the Country Address Format setup, the Addresses page in the Fluid Profile tile displays the first Country alphabetically in the Country table, instead of the Country corresponding to the address.

The issue can be reproduced at will with the following steps:

1. Navigate to Setup Common Objects > Install > Country Address Format and open the component for the Country. 
2. On the 'Display and Print' tab, on the row for the COUNTRY field, check the 'Include in Display' and 'Use Description' boxes and save the component. 
3. Login as a student with an address in the Country from steps 1-2 and click the Profile tile on the Student Homepage. 
4. Select the Addresses page in the left navigation, and note the incorrect Country displayed on the page. 

Changes

This issue is seen after applying fixes from Campus Solutions release 9.2 Update Image 27 (CS 9.2.027)

Cause

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