Snapshot Events Incorrectly Ending with Finalized - Benefit Program None Process Status
(Doc ID 2919847.1)
Last updated on JANUARY 10, 2023
Applies to:PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.
Snapshot Events for several hundred employees finished with Process Status of Finalized - Benefit Program None.
Steps to reproduce the issue:
1. Run a Benefits Administration Snapshot Event (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
2. Check the Enrollment Summary (Navigation: Benefits > Manage Automated Enrollment > Review Processing Results > Schedule Summary) to see
that several hundred events are in Process Status Finalized - Benefit Program None.
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