My Oracle Support Banner

Error Occurs Cancelling a Student From a Third Party Contract, and Message Box Displays No Message Set, or Message and Message Number 1 (Doc ID 2921180.1)

Last updated on MARCH 02, 2023

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.


Cancelling a student from a third party contract displays the Error hyperlink on the Assign Students page. Clicking on the Error link displays a message box with no Message Set, or Message Text, but Message Number 1. The COBOL output log file from the cancellation process shows the following error:

The issue can be reproduced at will with the following steps:

  1. Navigate to Student Financials, Payment Plans, Third Party Contracts, Assign;
  2. Enter the Contract Number;
  3. Find the EMPLID to be cancelled;
  4. Update student’s Status to Cancelled;
  5. Click Post;
  6. Error hyperlink is displayed;
  7. Click on the Error hyperlink. No Message Set or Message Text is displayed.  Message Number 1 is shown;
  8. Navigate to Student Financials, Tuition and Fees, Tuition Calculation;
  9. Enter the student’s ID;
  10. Navigate to the appropriate career/term row;
  11. Use Tuition Group Override field to place student into a tuition group with no term fees;
  12. Click Calculate Tuition and Fees;
  13. Error 'Cannot reverse this charge (14816, 93) occurs'




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.