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Repackaging Pell Grant Item Type Results in New Amount Added Into a New Disbursement ID and Term as Seen in Disbursement Detail on Assign Awards to Students (Doc ID 2923356.1)

Last updated on JANUARY 30, 2023

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After repackaging a Pell item type, a new amount is added to an extra disbursement id and term, that wasn't present on the original item type, causing both this item type and any subsequent Pell item types to be assigned incorrect amounts.

This result is odd and unexpected given that the disbursement plan used for awarding the item type contains only the original term(s). Packaging should not be inserting new terms that are not part of the disbursement plan.

For example, in one reported case the issue was being observed for students who had enrolled in a Winter intercession term. These students had originally been awarded two separate Pell item types - one for just the (leading) summer term,  and the other for the academic (fall/spring) terms. After the students enrolled in the intercession term, and the financial aid term rows were built for the students, the summer Pell item type was repackaged with a a new disbursement id and amount for the intercession term.

The issue can be reproduced at will with the following steps:

  1. Identify student awarded Pell item type on Financial Aid > Awards > Award Processing > Assign Awards to a Student > Student Aid Package.
  2. Click the 'Disbursement' link on the Pell item type row to verify the assigned disbursement id's and terms.
  3. Switch to Financial Aid > Awards > Award Processing > Assign Awards to a Student > Term Summary tab, and verify the same terms are the only ones with rows showing in the 'Fa Term Data' section in the lower part of the page.
  4. After the student has enrolled in a term in the same aid year that is AFTER all terms identified in steps 2 and 3, navigate to Financial Aid > Financial Aid Term > Maintain Student FA Term > FA Term and click 'build' to add the new term.
  5. Repackage the Pell by some method, such as by clicking 'Retrieve' on Assign Awards to Students, to re-invoke the original packaging plan.
  6. Note the Pell amount has changed and click the 'Disbursement' link to verify that a new disbursement id has been added for the term built in step 4.

Cause

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In this Document
Symptoms
Cause
Solution
References


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