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ABMGT: Delegated Approval Events Not Routing Properly if Delegator Is on Leave of Absence (Doc ID 2924252.1)

Last updated on FEBRUARY 01, 2024

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Absence events are not routed to Proxy, when Delegator is on Leave of Absence.

Steps to replicate the issue:

  1. Delegator assigns approval tasks to a Proxy. (Fluid Home Page>Delegations Tile>Create Delegation Request Tile)
  2. Proxy accepts delegation. (Fluid Home Page>Delegations Tile>My Delegated Authorities Tile).
  3. After acceptance, Delegator is placed on Leave of Absence (Main Menu>Workforce Administration>Job Information>Job Data)
  4. A direct report of the Delegator submits an Absence Request (Fluid Home Page>Time Tile>Request Absence Tile).
  5. This event is not routed to the Proxy, as expected; it is routed to the Manager of the Delegator.




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