ABMGT: Delegated Approval Events Not Routing Properly if Delegator Is on Leave of Absence
(Doc ID 2924252.1)
Last updated on FEBRUARY 01, 2024
Applies to:
PeopleSoft Enterprise HCM Absence Management - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Absence events are not routed to Proxy, when Delegator is on Leave of Absence.
Steps to replicate the issue:
- Delegator assigns approval tasks to a Proxy. (Fluid Home Page>Delegations Tile>Create Delegation Request Tile)
- Proxy accepts delegation. (Fluid Home Page>Delegations Tile>My Delegated Authorities Tile).
- After acceptance, Delegator is placed on Leave of Absence (Main Menu>Workforce Administration>Job Information>Job Data)
- A direct report of the Delegator submits an Absence Request (Fluid Home Page>Time Tile>Request Absence Tile).
- This event is not routed to the Proxy, as expected; it is routed to the Manager of the Delegator.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |