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Worklist For Address Changes Not Removed From Multiple Approvals If One Of The Approver Mark Worked For Worklist Entry (Doc ID 2925392.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Worklist For Address changes not removed from multiple approvals If one of the Approver mark worked for worklist entry.

Steps to reproduce the issue:
-----------------------------
1) Employee submits the address change request
   Employee self service > Personal details > change address
2) Both Approver A and B get an added item in their worklist details
3) User A goes in and marks the detail [Mark Worked]
   Main Menu > Worklist > Worklist Details
4) At this point ,  expecting it to remove itself from User B Worklist detail , But it doesn't.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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